The MemberRun connection

Same backend. Different door.

GetNeighbor is a sub-brand of MemberRun. Built on the same six operational engines that power professional associations. Priced and packaged for volunteer boards.

Why two brands

Professional associations and volunteer-run community organizations evaluate platforms differently. The same product, sold the same way, would lose both audiences.

MemberRun is built for a director of operations at a 4,000-member trade association. The conversation starts with “what's your renewal rate?” and ends with “can you handle our annual conference?” The pricing assumes a staff member who's evaluating tools as part of their job.

GetNeighbor is built for a volunteer treasurer at a 412-door HOA. The conversation starts with “how do I stop opening paper checks?” and ends with “will the new board be able to take over?” The pricing assumes nobody is getting paid to evaluate it.

Same engineering team. Same database. Different store, different conversation, different price.

What this means for you

Volunteer-board pricing, enterprise infrastructure.

01

Same engineering rigor

GetNeighbor runs on MemberRun's production backend — the same database, the same security model, the same uptime targets used by professional associations with 6-figure budgets. Your league gets enterprise-grade infrastructure at volunteer-friendly pricing.

02

Same six operational engines

Member directory, dues, events, communications, learning, and web — all built and battle-tested on MemberRun. GetNeighbor surfaces the four engines that volunteer boards actually need (skipping the LMS, member-directory complexity, etc.) and prices them accordingly.

03

Same support team

Ken at Zerrow runs both products. Your support email lands in the same inbox as MemberRun's customers. You're not on a stripped-down version of a platform; you're on the platform, tuned for your job.

The honest comparison

How the two brands differ.

If your organization fits the MemberRun profile, you should use MemberRun. If you're a volunteer board running under 2,500 households, GetNeighbor is sized for you.

Feature
MemberRun
GetNeighbor
Backend infrastructure
Yes — production-grade Cloud Run + Supabase
Same backend
ICP
Professional associations, trade groups, chambers, AMCs
Volunteer-run HOAs, civic associations, leagues
Pricing starts at
$300+ /mo (Starter)
Free (under 100 HH) / $39 /mo (Core)
Assumes staff + budget
Yes — full-time admins, budget for tools
No — designed for a volunteer treasurer on a Tuesday evening
Dues platform fee
0% on Core / Pro tiers
0% on Core, 0% on Federation
Sticky retention model
Multi-year contracts + LMS lock-in
Sticky Core for board-turnover survival
AI features
Full AI Copilot, churn prediction, drafting
AI Newsletter Assistant (Reach Pack) — that's it
Conference engine
Yes — full Conference Pro tier
Not surfaced (different need)
Federation / multi-org
AMC multi-org built in
Federation tier for multi-league portfolios

Two doors. One platform.

Volunteer board? Start free on GetNeighbor. Professional association? MemberRun is built for you.